COVID-19  -  SPECIAL PUBLIC
HEALTH MEASURES

Updated: Monday, April 6

Dear Friends

We recognize that while suffering a loss is never easy, it has become particularly difficult under the circumstances we currently find ourselves in. Being unable to come together at such a time, to offer comfort and care to one another, adds significantly to the burden of grief

We continue to make every effort to comfort, guide and support those who find it necessary to turn to us at this time, but we must, of course, place health concerns first and so we continue to seek ways to be here for you without putting you, your family and community, or our staff at risk. Please talk to us about your needs and concerns and we will do our best to assist you in any way we can. 


WE’RE STILL HERE TO SERVE YOU

We are and will continue to be here to serve you at times of loss, however, following the declaration of a state of emergency by the Province of New Brunswick and respecting the guidance of health authorities we have CLOSED OUR FACILITIES TO PUBLIC ACCESS.

Until further notice, while we will continue our work for the families who need us, our doors will be locked and we are asking that you call to make an appointment before coming to the funeral home. 

We are now fully able to conduct arrangements by telephone for your safety, and ours, however we are meeting families, under strictly applied sanitary guidelines, where that is preferred.

In either situation, our funeral directors are prepared to guide families through their choices for addressing their needs in these difficult circumstances. They can outline service options including postponing some or all of the memorialization process which many of our families have already chosen to do.

Effective April 6, in keeping with the public health warnings to minimize gatherings and practice social distancing when people must gather, we are now limiting the number of customers in our buildings  at any one time for a visitation or service to five or fewer people. We can arrange to have more than one group of five visit but brief time slots must be observed and no one is to approach the building (leave their cars) until their appointed time. We are doing everything we can to safely accommodate families’ needs - please talk to your funeral director about what arrangements are possible.

We have also now designated specific, limited public spaces within the funeral homes to enable us to fully disinfect between visits and, in some cases, you will be asked to strictly observe predetermined routes in, through and out of the building.

Our preplanning staff also remain available, by telephone, to assist you and answer any questions you may have. Contact them through the funeral homes or by visiting https://paradiserow.brenansfh.com/191/Our-Preplanning-Counsellors.html

COMING TO THE FUNERAL HOME – 
PLEASE PROTECT YOURSELF AND OTHERS

For obvious reasons, we must take all necessary precautions to try and ensure the safety of our customers and our staff, so if you are feeling unwell, having flu-like symptoms, or running a fever, please do not leave home. We are requiring the same of our staff.

If you have travelled anywhere outside of New Brunswick and not completed the mandatory 14-day period of self-isolation, please do not put others at risk by coming to the funeral home.

We will be inquiring as to your health and travel status before setting appointments.

HOW CAN YOU HELP?

For those who are seeking to support a grieving family, under current circumstances we encourage you to consider offering comfort from a distance. Pledge a memorial donation by phone or on our website where you may also send condolences. Send a card or note or simply call to offer sympathies. It remains important to reach out but please do so safely.

Finally, please remember that while those responsible for protecting us all, tell us to stay home and stay safe, not everyone can stay home. Our health care workers, those who ensure we have food on our tables, the people who keep the lights on and the streets safe and, yes, our funeral directors are all hard at work because we need them to be. 

If you can stay home, please do. We know it’s not easy but while you’re protecting yourself and those you love you will also be helping to reduce the risk for a lot of people who we are all relying on to stay healthy and stay at work. Thanks for helping us all stay safe.

THANK YOU

We are grateful to everyone for their understanding as we continue to address this situation and seek the best ways to protect everyone. If you have any questions or concerns, please do not hesitate to contact us by phone (Paradise Row 634-7424 / Bay View 634-7425 / Kennebecasis 849-2119) or email: Info@BrenansFH.com